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Tough customer : chasing a better deal for battlers / Allan Fels.

Tough customer : chasing a better deal for battlers / A...

Tough customer : chasing a better deal for battlers / Allan Fels.

https://devfeature-collection.sl.nsw.gov.au/record/74VKV5EyKE2Z

Tough customer : chasing a better deal for battlers / Allan Fels.

About this item

Full title

Tough customer : chasing a better deal for battlers / Allan Fels.

Author / Creator

Publisher

Carlton, Victoria : Melbourne University Press, 2019.

Carlton, Vic. : Melbourne University Press, 2019.

Date

2019.

Call Numbers

H 2019/3758 , G 2020/0016

Record Identifier

74VKV5EyKE2Z

MMS ID

991024269818602626

Language

English

Formats

Physical Description

Physical content

x, 214 pages, 8 unnumbered pages of plates : illustrations, portraits ; 24 cm.

Content type

text

still image

Media type

unmediated

Carrier type

volume

Contents

Preface -- 1 Mental illness -- 2 7-Eleven and what to do about underpaid migrant workers -- 3 Reforming the taxi industry and introducing ride-sharing -- 4 Overpaid executives -- 5 Where to for competition policy? -- 6 Training top public servants -- 7 Training senior leaders of the Chinese Communis...

Publication information

Publisher

Carlton, Victoria : Melbourne University Press, 2019.

Carlton, Vic. : Melbourne University Press, 2019.

Place of Publication

Victoria

Date Published

2019.

2019.

More information

Scope and Contents

Summary

Allan Fels has never been one to shy away from a fight, especially when the big end of town is exploiting small businesses or consumers. During his twelve years as head of Australia's competition watchdog, he took on banks, airlines, supermarkets and big telcos to make sure Australians were getting a fair deal. Since leaving the Australian Competit...

Alternative Titles

Full title

Tough customer : chasing a better deal for battlers / Allan Fels.

Authors, Artists and Contributors

Author / Creator

Notes

General note

Includes index.

Critics' Picks

Identifiers

Primary Identifiers

Call Numbers

H 2019/3758 , G 2020/0016

Record Identifier

74VKV5EyKE2Z

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKV5EyKE2Z

Other Identifiers

ISBN

052287441X (pbk.)

9780522874419 (pbk.)

DDC

338.092

MMS ID

991024269818602626

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