Cases in hospitality management : a critical incident approach / Timothy R. Hinkin.
Cases in hospitality management : a critical incident approach / Timothy R. Hinkin.
Cases in hospitality management : a critical incident approach / Timothy R. Hinkin.
About this item
Full title
Author / Creator
Publisher
New York : Wiley, c1995.
Call Numbers
N647.94068/34
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xi, 222 p. ; 23 cm.
Contents
Pt. 1. Ethical Issues: Shades of Gray -- Pt. 2. Strategic Planning -- Pt. 3. Structure and Policies -- Pt. 4. Problem Solving/Decision Making -- Pt. 5. Communication -- Pt. 6. Group Process -- Pt. 7. Diversity in the Industry -- Pt. 8. Sexual Harassment -- Pt. 9. Staffing and Promotion -- Pt. 10. Tr...
Publication information
Publisher
New York : Wiley, c1995.
Place of Publication
New York (State)
Date Published
c1995.
Subjects
More information
Alternative Titles
Full title
Cases in hospitality management : a critical incident approach / Timothy R. Hinkin.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Includes bibliographical references.
Contextual Information
Date Copyright
c1995.
Related resource (online)
Identifiers
Primary Identifiers
Call Numbers
N647.94068/34
Record Identifier
74VMxqNXjVkA
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VMxqNXjVkA
Other Identifiers
ISBN
0471107549 (paper : acid-free paper)
9780471107545 (paper : acid-free paper)
DDC
647.94068
MMS ID
991002617579702626
