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Hospitality marketing in the e-commerce age / Neil Wearne and Kevin Baker.

Hospitality marketing in the e-commerce age / Neil Wear...

Hospitality marketing in the e-commerce age / Neil Wearne and Kevin Baker.

https://devfeature-collection.sl.nsw.gov.au/record/74Vvby6ekBE3

Hospitality marketing in the e-commerce age / Neil Wearne and Kevin Baker.

About this item

Full title

Hospitality marketing in the e-commerce age / Neil Wearne and Kevin Baker.

Author / Creator

Publisher

Frenchs Forest, N.S.W. : Pearson Education, 2002.

Alternative title

Hospitality marketing in the ecommerce age

Date

2002.

Call Numbers

647.94068/1

Record Identifier

74Vvby6ekBE3

MMS ID

991014972019702626

Language

English

Formats

Physical Description

Physical content

xiv, 386 p. : ill. ; 25 cm.

Contents

1. The marketing function -- 2. Hospitality and e-commerce -- 3. The marketing mix -- 4. Market analysis -- 5. Segmentation by purchase motivations -- 6. The customer mix -- 7. Target marketing -- 8. The product mix -- 9. The service concept in the e-commerce age -- 10. Service strategies -- 11. E-c...

Publication information

Publisher

Frenchs Forest, N.S.W. : Pearson Education, 2002.

Edition

2nd ed.

Place of Publication

New South Wales

Date Published

2002.

More information

Scope and Contents

Summary

"Hospitality Marketing in the e-Commerce Age is a comprehensive account of all aspects of marketing in the hospitality industry. Although primarily a textbook for students and teachers of hospitality marketing, this book will prove invaluable for all practitioners in the hospitality industry who want to add to their knowledge of marketing.The appro...

Alternative Titles

Full title

Hospitality marketing in the e-commerce age / Neil Wearne and Kevin Baker.

Authors, Artists and Contributors

Author / Creator

Author / Artists

Notes

General note

First published: Hospitality marketing / Neil Wearne. Melbourne : Hospitality Press, 1994.

Includes bibliographical references and index.

Audience note

For tertiary students.

Identifiers

Primary Identifiers

Call Numbers

647.94068/1

Record Identifier

74Vvby6ekBE3

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74Vvby6ekBE3

Other Identifiers

ISBN

186250511X (Pbk)

186250511X

DDC

647.940688

MMS ID

991014972019702626

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