Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectiv...
Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectives
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Author / Creator
Publisher
國立臺灣大學管理學院
Journal title
Language
Chinese
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Publication information
Publisher
國立臺灣大學管理學院
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Scope and Contents
Contents
Service innovation in the IT service industry involves a collaborative process occurring in actor-to-actor networks in which multiple actors such as team leaders, team members and clients all play a role. Integrating the theories of social influence and relationship exchange, the study examines how Empowering Leadership (EML) and Team-member Exchan...
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Full title
Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectives
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Author / Creator
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Record Identifier
TN_cdi_airiti_journals_10181601_N202308080009_00003
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_airiti_journals_10181601_N202308080009_00003
Other Identifiers
ISSN
1018-1601
DOI
10.6226/NTUMR.202308_33(2).0003