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Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectiv...

Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectiv...

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_airiti_journals_10181601_N202308080009_00003

Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectives

About this item

Full title

Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectives

Publisher

國立臺灣大學管理學院

Journal title

臺大管理論叢, 2023-08, Vol.33 (2), p.85-126

Language

Chinese

Formats

Publication information

Publisher

國立臺灣大學管理學院

More information

Scope and Contents

Contents

Service innovation in the IT service industry involves a collaborative process occurring in actor-to-actor networks in which multiple actors such as team leaders, team members and clients all play a role. Integrating the theories of social influence and relationship exchange, the study examines how Empowering Leadership (EML) and Team-member Exchan...

Alternative Titles

Full title

Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectives

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_airiti_journals_10181601_N202308080009_00003

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_airiti_journals_10181601_N202308080009_00003

Other Identifiers

ISSN

1018-1601

DOI

10.6226/NTUMR.202308_33(2).0003

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