Does e-government performance actually boost citizen use? Evidence from European countries
Does e-government performance actually boost citizen use? Evidence from European countries
About this item
Full title
Author / Creator
Publisher
Routledge
Journal title
Language
English
Formats
Publication information
Publisher
Routledge
Subjects
More information
Scope and Contents
Contents
For many years, it was believed that higher-performing e-government features would boost citizen use of e-services. However, this straightforward proposition had never been tested. Using a survey of over 28,000 citizens across 32 European countries, we examined the effect of e-government performance on citizen use. Theoretically, a better-designed...
Alternative Titles
Full title
Does e-government performance actually boost citizen use? Evidence from European countries
Authors, Artists and Contributors
Author / Creator
Identifiers
Primary Identifiers
Record Identifier
TN_cdi_crossref_citationtrail_10_1080_14719037_2017_1412117
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_crossref_citationtrail_10_1080_14719037_2017_1412117
Other Identifiers
ISSN
1471-9037
E-ISSN
1471-9045
DOI
10.1080/14719037.2017.1412117
