Customer participation management: Developing a comprehensive framework and a research agenda

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_crossref_citationtrail_10_1108_JOSM_01_2015_0014

Full title

Author / Creator

Journal title

Journal of service management, 2016-06, Vol.27 (3), p.250-275

Language

English

Formats

Full title

Customer participation management: Developing a comprehensive framework and a research agenda

Author / Creator

Record Identifier

TN_cdi_crossref_citationtrail_10_1108_JOSM_01_2015_0014

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_crossref_citationtrail_10_1108_JOSM_01_2015_0014

ISSN

1757-5818

DOI

10.1108/JOSM-01-2015-0014

How to access this item

Log in as a Library member

Celebrating and sharing stories of Indigenous Australia, and helping to locate and prioritise Indigenous voices in the Library's collections.

Resources and programs for school and university students, teachers, families and lifelong learners.

Showcasing people, places and ideas inspired by the collection and the library community.