Linking knowledge corridors to customer value through knowledge processes
Linking knowledge corridors to customer value through knowledge processes
About this item
Full title
Author / Creator
Publisher
Kempston: Emerald Group Publishing Limited
Journal title
Language
English
Formats
Publication information
Publisher
Kempston: Emerald Group Publishing Limited
Subjects
More information
Scope and Contents
Contents
Purpose
– Spanish banks which took rescue packages are trying to find innovative ways to improve customer value. The main purpose of this paper is to investigate the extent to which banks combine external knowledge with internal knowledge to build customer value.
Design/methodology/approach
– A firm
'
s knowledge corridor is an organ...
Alternative Titles
Full title
Linking knowledge corridors to customer value through knowledge processes
Authors, Artists and Contributors
Author / Creator
Identifiers
Primary Identifiers
Record Identifier
TN_cdi_crossref_primary_10_1108_JKM_07_2013_0284
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_crossref_primary_10_1108_JKM_07_2013_0284
Other Identifiers
ISSN
1367-3270
E-ISSN
1758-7484
DOI
10.1108/JKM-07-2013-0284