Explaining tourist revisit intention using natural language processing and classification techniques
Explaining tourist revisit intention using natural language processing and classification techniques
About this item
Full title
Author / Creator
Publisher
Cham: Springer International Publishing
Journal title
Language
English
Formats
Publication information
Publisher
Cham: Springer International Publishing
Subjects
More information
Scope and Contents
Contents
Revisit intention is a key indicator of business performance, studied in many fields including hospitality. This work employs big data analytics to investigate revisit intention patterns from tourists’ electronic word of mouth (eWOM) using text classification, negation detection, and topic modelling. The method is applied on publicly available hote...
Alternative Titles
Full title
Explaining tourist revisit intention using natural language processing and classification techniques
Authors, Artists and Contributors
Identifiers
Primary Identifiers
Record Identifier
TN_cdi_doaj_primary_oai_doaj_org_article_35e6fdc9c9324c01be08623993e54e46
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_doaj_primary_oai_doaj_org_article_35e6fdc9c9324c01be08623993e54e46
Other Identifiers
ISSN
2196-1115
E-ISSN
2196-1115
DOI
10.1186/s40537-023-00740-5
