Analysis of customer reviews with an improved VADER lexicon classifier
Analysis of customer reviews with an improved VADER lexicon classifier
About this item
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Publisher
Cham: Springer International Publishing
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Language
English
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Publisher
Cham: Springer International Publishing
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Contents
Background
The importance of customer reviews in determining satisfaction has significantly increased in the digital marketplace. Using sentiment analysis in customer reviews has immense potential but encounters challenges owing to domain heterogeneity. The sentiment orientation of words varies by domain; however, comprehending domain-specific s...
Alternative Titles
Full title
Analysis of customer reviews with an improved VADER lexicon classifier
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Record Identifier
TN_cdi_doaj_primary_oai_doaj_org_article_bffc80e8016b4494b28abac9adb8eeb2
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_doaj_primary_oai_doaj_org_article_bffc80e8016b4494b28abac9adb8eeb2
Other Identifiers
ISSN
2196-1115
E-ISSN
2196-1115
DOI
10.1186/s40537-023-00861-x
