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Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from...

Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from...

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_doaj_primary_oai_doaj_org_article_d1d6579440664e6a94dff87063ee6bd1

Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam

About this item

Full title

Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam

Publisher

Cham: Springer International Publishing

Journal title

International Journal of Educational Technology in Higher Education, 2019-03, Vol.16 (1), p.1-26, Article 7

Language

English

Formats

Publication information

Publisher

Cham: Springer International Publishing

More information

Scope and Contents

Contents

Prior studies on e-learning service quality were conducted mainly in developed countries; however, little effort has been made in emerging countries. This study examines the relationships among e-learning service quality attributes, overall e-learning service quality, e-learning student satisfaction, and e-learning student loyalty in the context of...

Alternative Titles

Full title

Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam

Authors, Artists and Contributors

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_doaj_primary_oai_doaj_org_article_d1d6579440664e6a94dff87063ee6bd1

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_doaj_primary_oai_doaj_org_article_d1d6579440664e6a94dff87063ee6bd1

Other Identifiers

ISSN

2365-9440

E-ISSN

2365-9440

DOI

10.1186/s41239-019-0136-3

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