“Buy Online, Pick Up in Store” under Fit Uncertainty: To Offer or Not to Offer
“Buy Online, Pick Up in Store” under Fit Uncertainty: To Offer or Not to Offer
About this item
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Author / Creator
Publisher
Cairo, Egypt: Hindawi Publishing Corporation
Journal title
Language
English
Formats
Publication information
Publisher
Cairo, Egypt: Hindawi Publishing Corporation
Subjects
More information
Scope and Contents
Contents
Retailers offer BOPS (Buy Online, Pick Up in Store) service to improve consumers shopping experience. However, this greatly increases the decision complexity for retailers and consumers. For consumers, whether to purchase online or from a store with the BOPS service is a complex decision. This is especially true when the product has fit uncertainty...
Alternative Titles
Full title
“Buy Online, Pick Up in Store” under Fit Uncertainty: To Offer or Not to Offer
Authors, Artists and Contributors
Author / Creator
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Primary Identifiers
Record Identifier
TN_cdi_doaj_primary_oai_doaj_org_article_f5c65bb75c804eae9dd5cb772810affa
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_doaj_primary_oai_doaj_org_article_f5c65bb75c804eae9dd5cb772810affa
Other Identifiers
ISSN
1076-2787
E-ISSN
1099-0526
DOI
10.1155/2020/3095672