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“Buy Online, Pick Up in Store” under Fit Uncertainty: To Offer or Not to Offer

“Buy Online, Pick Up in Store” under Fit Uncertainty: To Offer or Not to Offer

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_doaj_primary_oai_doaj_org_article_f5c65bb75c804eae9dd5cb772810affa

“Buy Online, Pick Up in Store” under Fit Uncertainty: To Offer or Not to Offer

About this item

Full title

“Buy Online, Pick Up in Store” under Fit Uncertainty: To Offer or Not to Offer

Publisher

Cairo, Egypt: Hindawi Publishing Corporation

Journal title

Complexity (New York, N.Y.), 2020, Vol.2020 (2020), p.1-12

Language

English

Formats

Publication information

Publisher

Cairo, Egypt: Hindawi Publishing Corporation

More information

Scope and Contents

Contents

Retailers offer BOPS (Buy Online, Pick Up in Store) service to improve consumers shopping experience. However, this greatly increases the decision complexity for retailers and consumers. For consumers, whether to purchase online or from a store with the BOPS service is a complex decision. This is especially true when the product has fit uncertainty...

Alternative Titles

Full title

“Buy Online, Pick Up in Store” under Fit Uncertainty: To Offer or Not to Offer

Authors, Artists and Contributors

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_doaj_primary_oai_doaj_org_article_f5c65bb75c804eae9dd5cb772810affa

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_doaj_primary_oai_doaj_org_article_f5c65bb75c804eae9dd5cb772810affa

Other Identifiers

ISSN

1076-2787

E-ISSN

1099-0526

DOI

10.1155/2020/3095672

How to access this item