Fluid Teams and Knowledge Retrieval: Scaling Service Operations
Fluid Teams and Knowledge Retrieval: Scaling Service Operations
About this item
Full title
Author / Creator
Publisher
Linthicum: INFORMS
Journal title
Language
English
Formats
Publication information
Publisher
Linthicum: INFORMS
Subjects
More information
Scope and Contents
Contents
To scale service operations requires retrieving knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge networks may struggle to access useful knowledge at work. A knowledge repository has the potential to help peripheral individuals gain access to valuable knowledge because it...
Alternative Titles
Full title
Fluid Teams and Knowledge Retrieval: Scaling Service Operations
Authors, Artists and Contributors
Author / Creator
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Primary Identifiers
Record Identifier
TN_cdi_gale_businessinsightsgauss_A589125691
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_gale_businessinsightsgauss_A589125691
Other Identifiers
ISSN
1523-4614
E-ISSN
1526-5498
DOI
10.1287/msom.2017.0704
