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A CLOSER LOOK AT EMOTIONAL INTELLIGENCE IN MARKETING EXCHANGE

A CLOSER LOOK AT EMOTIONAL INTELLIGENCE IN MARKETING EXCHANGE

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_1020908678

A CLOSER LOOK AT EMOTIONAL INTELLIGENCE IN MARKETING EXCHANGE

About this item

Full title

A CLOSER LOOK AT EMOTIONAL INTELLIGENCE IN MARKETING EXCHANGE

Publisher

Nuremberg: De Gruyter Poland

Journal title

NIM Marketing Intelligence Review, 2012-05, Vol.4 (1), p.24

Language

English

Formats

Publication information

Publisher

Nuremberg: De Gruyter Poland

More information

Scope and Contents

Contents

Emotional intelligence (EI) is important in many business contexts. Knowing how sales professionals use emotions to facilitate positive outcomes for their firms, themselves and their customers is particularly important for managing marketing exchanges. To leverage EI it is necessary to accurately measure it. Existing scales are of limited value and...

Alternative Titles

Full title

A CLOSER LOOK AT EMOTIONAL INTELLIGENCE IN MARKETING EXCHANGE

Authors, Artists and Contributors

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_proquest_journals_1020908678

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_1020908678

Other Identifiers

ISSN

2627-4957

E-ISSN

2628-166X

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