Contribution to quality research: a literature review of Kano's model from 1998 to 2012
Contribution to quality research: a literature review of Kano's model from 1998 to 2012
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Publisher
Abingdon: Routledge
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Language
English
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Publisher
Abingdon: Routledge
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Scope and Contents
Contents
While many past studies focus on quality research - especially using 'Kano's model', little is known about the stream of 'Kano's model'. Begun as an effort to gauge the contribution to the field of 'Kano's model', this study reviews 94 academic articles related to Kano's model and appeared in 52 SSCI and SCI journals from 1998 to April 2012. In thi...
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Full title
Contribution to quality research: a literature review of Kano's model from 1998 to 2012
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Author / Creator
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TN_cdi_proquest_journals_1666454171
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_1666454171
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ISSN
1478-3363
E-ISSN
1478-3371
DOI
10.1080/14783363.2012.733264
