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Marketing strategy of internet-banking service based on perceptions of service quality in Vietnam

Marketing strategy of internet-banking service based on perceptions of service quality in Vietnam

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2075348830

Marketing strategy of internet-banking service based on perceptions of service quality in Vietnam

About this item

Full title

Marketing strategy of internet-banking service based on perceptions of service quality in Vietnam

Publisher

New York: Springer US

Journal title

Electronic commerce research, 2018-09, Vol.18 (3), p.629-646

Language

English

Formats

Publication information

Publisher

New York: Springer US

More information

Scope and Contents

Contents

Internet banks can provide a convenient and effective method of managing personal finances because customers can easily access them without constraints of time or place. Following the international trend, Vietnam, an emerging country with a rapidly growing banking industry, is no exception in the provision of Internet-banking services. However, how...

Alternative Titles

Full title

Marketing strategy of internet-banking service based on perceptions of service quality in Vietnam

Authors, Artists and Contributors

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_proquest_journals_2075348830

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2075348830

Other Identifiers

ISSN

1389-5753

E-ISSN

1572-9362

DOI

10.1007/s10660-017-9261-z

How to access this item