Effects of Customer Participation on Employees' Innovation in IT Industries - An Investigation of Mo...
Effects of Customer Participation on Employees' Innovation in IT Industries - An Investigation of Moderating and Mediating Effects
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Taiwan: National Taipei University Department of Business Administration
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Language
Chinese
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Publisher
Taiwan: National Taipei University Department of Business Administration
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Contents
Guided by social identity theory and social learning theory, we propose a moderated mediation relationship to explain how two types of customer participation-customer participation as an information resource (CPI) and as a codeveloper (CPC)-affect employees' intention to engage in innovation through self-efficacy and team identification. CPC is pre...
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Full title
Effects of Customer Participation on Employees' Innovation in IT Industries - An Investigation of Moderating and Mediating Effects
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TN_cdi_proquest_journals_2126796139
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https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2126796139
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ISSN
1025-9627
DOI
10.3966/102596272017090114002
