Effects Of A Communication-And-Resolution Program On Hospitals’ Malpractice Claims And Costs
Effects Of A Communication-And-Resolution Program On Hospitals’ Malpractice Claims And Costs
About this item
Full title
Author / Creator
Publisher
Chevy Chase: The People to People Health Foundation, Inc., Project HOPE
Journal title
Language
English
Formats
Publication information
Publisher
Chevy Chase: The People to People Health Foundation, Inc., Project HOPE
Subjects
More information
Scope and Contents
Contents
To promote communication with patients after medical injuries and improve patient safety, numerous hospitals have implemented communication-and-resolution programs (CRPs). Through these programs, hospitals communicate transparently with patients after adverse events; investigate what happened and offer an explanation; and, when warranted, apologize...
Alternative Titles
Full title
Effects Of A Communication-And-Resolution Program On Hospitals’ Malpractice Claims And Costs
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Record Identifier
TN_cdi_proquest_journals_2132190638
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2132190638
Other Identifiers
ISSN
0278-2715
E-ISSN
1544-5208
DOI
10.1377/hlthaff.2018.0720
