Service creativity reinforcement and firm performance: The roles of innovation intensity and context...
Service creativity reinforcement and firm performance: The roles of innovation intensity and contexts
About this item
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Author / Creator
Publisher
Bingley: Emerald Group Publishing Limited
Journal title
Language
English
Formats
Publication information
Publisher
Bingley: Emerald Group Publishing Limited
Subjects
More information
Scope and Contents
Contents
PurposeMany service firms have adopted creativity reinforcement mechanisms to manage employee-based service creativity so as to pursue their performance growth. However, its impact on firm performance has rarely been investigated in the extant research. The purpose of this paper is to satisfy this knowledge gap through an examination of how service...
Alternative Titles
Full title
Service creativity reinforcement and firm performance: The roles of innovation intensity and contexts
Authors, Artists and Contributors
Author / Creator
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Primary Identifiers
Record Identifier
TN_cdi_proquest_journals_2533516053
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2533516053
Other Identifiers
ISSN
1757-5818
E-ISSN
1757-5826
DOI
10.1108/JOSM-02-2018-0041
