Predicting airline customers’ recommendations using qualitative and quantitative contents of online...
Predicting airline customers’ recommendations using qualitative and quantitative contents of online reviews
About this item
Full title
Author / Creator
Publisher
New York: Springer US
Journal title
Language
English
Formats
Publication information
Publisher
New York: Springer US
Subjects
More information
Scope and Contents
Contents
Customers generally give ratings and reviews for different services that they get online or offline. These reviews and ratings aspects are effectively helpful to both the company and customers to receive feedback and make the right decisions, respectively. However, the number of reviews and ratings can increase exponentially, bringing a new challen...
Alternative Titles
Full title
Predicting airline customers’ recommendations using qualitative and quantitative contents of online reviews
Authors, Artists and Contributors
Author / Creator
Identifiers
Primary Identifiers
Record Identifier
TN_cdi_proquest_journals_2632031831
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2632031831
Other Identifiers
ISSN
1380-7501
E-ISSN
1573-7721
DOI
10.1007/s11042-022-11972-7
