Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectiv...
Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectives
About this item
Full title
Author / Creator
Jun-Yu, Zhong , Yu-Cheng, Hsieh , Pai, Peiyu , Ting-Ling, Lin , 鍾君宇 , 謝友甄 , 白佩玉 and 林婷鈴
Publisher
Taiwan: National Taiwan University Press, NTU College of Management
Journal title
Language
English
Formats
Publication information
Publisher
Taiwan: National Taiwan University Press, NTU College of Management
Subjects
More information
Scope and Contents
Contents
Service innovation in the IT service industry involves a collaborative process occurring in actor-to-actor networks in which multiple actors such as team leaders, team members and clients all play a role. Integrating the theories of social influence and relationship exchange, the study examines how Empowering Leadership (EML) and Team-member Exchan...
Alternative Titles
Full title
Service Innovation in the IT Service Industry: Social Influence and Relationship Exchange Perspectives
Authors, Artists and Contributors
Author / Creator
Identifiers
Primary Identifiers
Record Identifier
TN_cdi_proquest_journals_2845407306
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2845407306
Other Identifiers
ISSN
1018-1601
E-ISSN
2410-2490
DOI
10.6226/NTUMR.202308_33(2).0003
