A service design approach to healthcare innovation: from decision-making to sense-making and institu...
A service design approach to healthcare innovation: from decision-making to sense-making and institutional change
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Publisher
New York: Springer US
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Language
English
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Publisher
New York: Springer US
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Scope and Contents
Contents
Healthcare is facing complex challenges that demand profound service system innovation. Service design offers an opportunity to move beyond explanatory research and take an action-oriented approach that combines research rigor with relevance to foster innovation in healthcare. We present three research projects that illustrate different ways servic...
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Full title
A service design approach to healthcare innovation: from decision-making to sense-making and institutional change
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Author / Creator
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Record Identifier
TN_cdi_proquest_journals_2919607727
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2919607727
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ISSN
1869-814X
E-ISSN
1869-8182
DOI
10.1007/s13162-019-00138-8
