Not just numbers! Improving TTO performance by balancing the soft sides of the TQM
Not just numbers! Improving TTO performance by balancing the soft sides of the TQM
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Publisher
Bingley: Emerald Publishing Limited
Journal title
Language
English
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Publisher
Bingley: Emerald Publishing Limited
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Scope and Contents
Contents
PurposeThis study investigates the role of “soft” factors of total quality management – in terms of empowerment and engagement of employees – in facilitating or hindering organizational performance of the university technology transfer offices.Design/methodology/approachThe authors developed an Ordinary Least Squares (OLS), multiple regression mode...
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Full title
Not just numbers! Improving TTO performance by balancing the soft sides of the TQM
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Record Identifier
TN_cdi_proquest_journals_2958096427
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_2958096427
Other Identifiers
ISSN
1754-2731
E-ISSN
1754-274X
DOI
10.1108/TQM-01-2022-0034