Leadership practices, organizational commitment, and turnover intentions: A correlational study in a...
Leadership practices, organizational commitment, and turnover intentions: A correlational study in a...
Leadership practices, organizational commitment, and turnover intentions: A correlational study in a call center
About this item
Full title
Author / Creator
Publisher
ProQuest Dissertations & Theses
Date
2009
Language
English
Formats
Publication information
Publisher
ProQuest Dissertations & Theses
Subjects
More information
Scope and Contents
Contents
The purpose of the correlational study was to explore the relationship between (a) supervisory leadership practice usage and inbound call center agent organizational commitment, (b) demographic variables and organizational commitment, and (c) organizational commitment and turnover intentions. The research leveraged (a) Kouzes and Posner’s leadershi...
Alternative Titles
Full title
Leadership practices, organizational commitment, and turnover intentions: A correlational study in a call center
Authors, Artists and Contributors
Author / Creator
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Record Identifier
TN_cdi_proquest_journals_305121142
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_305121142
Other Identifiers
ISBN
9781109064612,1109064616
How to access this item
https://www.proquest.com/docview/305121142?pq-origsite=primo&accountid=13902
