Log in to save to my catalogue

The influence of the quality of the physical environment, food, and service on restaurant image, cus...

The influence of the quality of the physical environment, food, and service on restaurant image, cus...

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_963340426

The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions

About this item

Full title

The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions

Publisher

Bradford: Emerald Group Publishing Limited

Journal title

International journal of contemporary hospitality management, 2012-01, Vol.24 (2), p.200-223

Language

English

Formats

Publication information

Publisher

Bradford: Emerald Group Publishing Limited

More information

Scope and Contents

Contents

Purpose - The purpose of this study is to propose an integrated model that examines the impact of three elements of foodservice quality dimensions (physical environment, food, and service) on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions.Design methodology approach - Data were collected from customers...

Alternative Titles

Full title

The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions

Authors, Artists and Contributors

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_proquest_journals_963340426

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_963340426

Other Identifiers

ISSN

0959-6119

E-ISSN

1757-1049

DOI

10.1108/09596111211206141

How to access this item