The influence of the quality of the physical environment, food, and service on restaurant image, cus...
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
About this item
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Author / Creator
Publisher
Bradford: Emerald Group Publishing Limited
Journal title
Language
English
Formats
Publication information
Publisher
Bradford: Emerald Group Publishing Limited
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Scope and Contents
Contents
Purpose - The purpose of this study is to propose an integrated model that examines the impact of three elements of foodservice quality dimensions (physical environment, food, and service) on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions.Design methodology approach - Data were collected from customers...
Alternative Titles
Full title
The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions
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Author / Creator
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Record Identifier
TN_cdi_proquest_journals_963340426
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_journals_963340426
Other Identifiers
ISSN
0959-6119
E-ISSN
1757-1049
DOI
10.1108/09596111211206141