How Policy Makers Can Smooth The Way For Communication-And- Resolution Programs
How Policy Makers Can Smooth The Way For Communication-And- Resolution Programs
About this item
Full title
Author / Creator
Publisher
Chevy Chase: The People to People Health Foundation, Inc., Project HOPE
Journal title
Language
English
Formats
Publication information
Publisher
Chevy Chase: The People to People Health Foundation, Inc., Project HOPE
Subjects
More information
Scope and Contents
Contents
Communication-and-resolution programs (CRPs) in health care organizations seek to identify medical injuries promptly; ensure that they are disclosed to patients compassionately; pursue timely resolution through patient engagement, explanation, and, where appropriate, apology and compensation; and use lessons learned to improve patient safety. CRPs...
Alternative Titles
Full title
How Policy Makers Can Smooth The Way For Communication-And- Resolution Programs
Authors, Artists and Contributors
Identifiers
Primary Identifiers
Record Identifier
TN_cdi_proquest_miscellaneous_1520315371
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_miscellaneous_1520315371
Other Identifiers
ISSN
0278-2715
E-ISSN
1544-5208
DOI
10.1377/hlthaff.2013.0930
