Do Medical Inpatients Who Report Poor Service Quality Experience More Adverse Events and Medical Err...
Do Medical Inpatients Who Report Poor Service Quality Experience More Adverse Events and Medical Errors?
About this item
Full title
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Publisher
United States: Lippincott Williams & Wilkins
Journal title
Language
English
Formats
Publication information
Publisher
United States: Lippincott Williams & Wilkins
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Scope and Contents
Contents
Purpose: Service quality deficiencies are common in health care. However, little is known about the relationship between service quality and the occurrence of adverse events and medical errors. We hypothesized that patients who reported poor service quality were at increased risk of experiencing adverse events and medical errors. Subjects and Metho...
Alternative Titles
Full title
Do Medical Inpatients Who Report Poor Service Quality Experience More Adverse Events and Medical Errors?
Authors, Artists and Contributors
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Primary Identifiers
Record Identifier
TN_cdi_proquest_miscellaneous_70235060
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_miscellaneous_70235060
Other Identifiers
ISSN
0025-7079
E-ISSN
1537-1948
DOI
10.1097/MLR.0b013e3181589ba4
