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Seeking Customer Stickiness

Seeking Customer Stickiness

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_reports_234926662

Seeking Customer Stickiness

About this item

Full title

Seeking Customer Stickiness

Author / Creator

Publisher

Washington: Mortgage Bankers Association of America

Journal title

Mortgage Banking, 2007-10, Vol.68 (1), p.134

Language

English

Formats

Publication information

Publisher

Washington: Mortgage Bankers Association of America

More information

Scope and Contents

Contents

Customer retention and cross-selling are not new concepts in mortgage lending, but they are increasingly important in today's tough business environment. Holding on to good customers with a proven track record and selling those customers new products or services is an essential piece of doing business today. For many lenders, holding on to existing...

Alternative Titles

Full title

Seeking Customer Stickiness

Authors, Artists and Contributors

Author / Creator

Identifiers

Primary Identifiers

Record Identifier

TN_cdi_proquest_reports_234926662

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/TN_cdi_proquest_reports_234926662

Other Identifiers

ISSN

0730-0212

E-ISSN

1930-5087

How to access this item