Key concepts in hospitality management / edited by Roy C. Wood.
Key concepts in hospitality management / edited by Roy C. Wood.
About this item
Full title
Publisher
London : SAGE, 2013.
Date
2013.
Call Numbers
G 2013/1758
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xiv, 180 p. ; 25 cm.
Contents
Machine generated contents note: Accommodation, Lodging and Facilities Management / Roy C. Wood -- Beverages and Beverage Management / Gareth Currie -- Consumer Behaviour in Hospitality / Bert Smit -- Customer Relationship Management in Hospitality / Olaf W. Hermans -- Design for Hotels / Geoff Mare...
Contents note continued: Human Resource Management in Hospitality / Yvonne Guerrier -- Income Statements in Hospitality Finance / Rob van Ginneken -- Industry Structure and Sectors in Hospitality / Michael Schwarz -- Information Technology in Hospitality / Peter O'Connor -- Innovation in Hospitality...
Contents note continued: Women, Gender and Hospitality Employment / Judi Brownell.
Publication information
Subjects
More information
Alternative Titles
Full title
Key concepts in hospitality management / edited by Roy C. Wood.
Authors, Artists and Contributors
Author / Artists
Notes
General note
SAGE key concepts.
Includes bibliographical references.
Identifiers
Primary Identifiers
Call Numbers
G 2013/1758
Record Identifier
74VK2Ve8vkKb
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VK2Ve8vkKb
Other Identifiers
ISBN
9781446200698 (pbk.)
9781446200681 (hbk.)
144620068X (hbk.)
1446200698 (pbk.)
DDC
647.94068
MMS ID
991018032169702626
