Rethinking e-Government Services [electronic resource]: User-Centred Approaches / Organisation for E...
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Rethinking e-Government Services [electronic resource]: User-Centred Approaches / Organisation for E...
Rethinking e-Government Services [electronic resource]: User-Centred Approaches / Organisation for Economic Co-operation and Development
About this item
Full title
Author / Creator
Publisher
Paris : OECD Publishing, 2009.
Alternative title
Date
2009.
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
1 online resource (240 pages)
Content type
text
Media type
computer
Carrier type
online resource
Contents
A Paradigm Shift Towards Citizen Centricity -- Challenges to User Take-up -- Executive Summary -- Annex B -- Improving User Take-up -- Annex A -- Monitoring and Evaluating User Take-up -- Country Approaches to Increasing User Take-up -- Bibliography -- Glossary.
Publication information
Publisher
Paris : OECD Publishing, 2009.
Date Published
2009.
Subjects
More information
Scope and Contents
Summary
Expecting substantial savings and improved public services – a trend further accentuated by the financial and economic crisis beginning in 2008 – OECD countries have invested in the development of e-government services over the past 10-15 years. However, despite the initial exceptional take-up, governments later saw low adoption and low use of e-go...
Alternative Titles
Full title
Rethinking e-Government Services [electronic resource]: User-Centred Approaches / Organisation for Economic Co-operation and Development
Variant title
BOOK
Authors, Artists and Contributors
Author / Creator
Notes
General note
OECD e-Government Studies, 19901054.
Description based upon print version of record.
Includes bibliographical references.
Language note
English
Issued As
OECD e-Government Studies (CKB)2590000000002904 1990-1054
Identifiers
Primary Identifiers
Record Identifier
74VK35Da46R3
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VK35Da46R3
Other Identifiers
ISBN
92-64-05941-5
9789264059412 (PDF)
DDC
351.02854678
MMS ID
991023947012102626
