Putting Citizens First [electronic resource]: Portuguese Experience in Public Management Reform No....
Putting Citizens First [electronic resource]: Portuguese Experience in Public Management Reform No. 13 / Organisation for Economic Co-operation and Development
About this item
Full title
Author / Creator
Publisher
Paris : OECD Publishing, 1996.
Alternative title
Date
1996.
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
1 online resource (160 p.)
Content type
text
Media type
computer
Carrier type
online resource
Contents
Foreword Executive Summary PART I. AN INNOVATIVE STRATEGY Chapter 1 The reform process and the evolving strategy Chapter 2 Citizen focus: a new approach Chapter 3 Conclusions PART II. WHAT PORTUGAL HAS DONE Chapter 4 Introducing change Chapter 5 Citizen orientation Chapter 6 Financial management Ch...
Publication information
Publisher
Paris : OECD Publishing, 1996.
Date Published
1996.
Subjects
More information
Scope and Contents
Summary
The Public Management Occasional Papers are specialised reports prepared for the work of the OECD's Public Management Committee. This publication focuses on the reform strategies used in Portugal. The success or failure of reforms depends largely on how the questions of "how to start" and "how to proceed" are addressed. Portugal offers a valuable e...
Alternative Titles
Full title
Putting Citizens First [electronic resource]: Portuguese Experience in Public Management Reform No. 13 / Organisation for Economic Co-operation and Development
Variant title
BOOK
Authors, Artists and Contributors
Notes
General note
Public Management Occasional Papers, 20743718.
Bibliographic Level Mode of Issuance: Monograph
Language note
English
Issued As
Public Management Occasional Papers (CKB)2590000000002878
Identifiers
Primary Identifiers
Record Identifier
74VK3lQzw4oy
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VK3lQzw4oy
Other Identifiers
ISBN
92-64-06255-6
MMS ID
991023944689102626