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Putting Citizens First [electronic resource]: Portuguese Experience in Public Management Reform No....

Putting Citizens First [electronic resource]: Portugues...

Putting Citizens First [electronic resource]: Portuguese Experience in Public Management Reform No....

https://devfeature-collection.sl.nsw.gov.au/record/74VK3lQzw4oy

Putting Citizens First [electronic resource]: Portuguese Experience in Public Management Reform No. 13 / Organisation for Economic Co-operation and Development

About this item

Full title

Putting Citizens First [electronic resource]: Portuguese Experience in Public Management Reform No. 13 / Organisation for Economic Co-operation and Development

Publisher

Paris : OECD Publishing, 1996.

Alternative title

BOOK

Date

1996.

Record Identifier

74VK3lQzw4oy

MMS ID

991023944689102626

Language

English

Formats

Physical Description

Physical content

1 online resource (160 p.)

Content type

text

Media type

computer

Carrier type

online resource

Contents

Foreword Executive Summary PART I. AN INNOVATIVE STRATEGY Chapter 1 The reform process and the evolving strategy Chapter 2 Citizen focus: a new approach Chapter 3 Conclusions PART II. WHAT PORTUGAL HAS DONE Chapter 4 Introducing change Chapter 5 Citizen orientation Chapter 6 Financial management Ch...

Publication information

Publisher

Paris : OECD Publishing, 1996.

Date Published

1996.

More information

Scope and Contents

Summary

The Public Management Occasional Papers are specialised reports prepared for the work of the OECD's Public Management Committee. This publication focuses on the reform strategies used in Portugal. The success or failure of reforms depends largely on how the questions of "how to start" and "how to proceed" are addressed. Portugal offers a valuable e...

Alternative Titles

Full title

Putting Citizens First [electronic resource]: Portuguese Experience in Public Management Reform No. 13 / Organisation for Economic Co-operation and Development

Variant title

BOOK

Notes

General note

Public Management Occasional Papers, 20743718.

Bibliographic Level Mode of Issuance: Monograph

Language note

English

Issued As

Public Management Occasional Papers (CKB)2590000000002878

Identifiers

Primary Identifiers

Record Identifier

74VK3lQzw4oy

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VK3lQzw4oy

Other Identifiers

ISBN

92-64-06255-6

MMS ID

991023944689102626

How to access this item