The difficult guest [videorecording] / Media Partners.
The difficult guest [videorecording] / Media Partners.
About this item
Full title
Publisher
Seattle, Wash. : Media Partners, c1996.
Call Numbers
VC230
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
1 videodisc (DVD) : sd., col. ; 4 3/4 in. + 2 manuals.
Publication information
Publisher
Seattle, Wash. : Media Partners, c1996.
Place of Publication
Washington (State)
Date Published
c1996.
Subjects
More information
Scope and Contents
Summary
Uses case studies, exercises and self-tests to examine and reinforce the truths of human nature that are at play in a variety of difficult customer interactions.
Alternative Titles
Full title
The difficult guest [videorecording] / Media Partners.
Portion of title
Difficult guest : understanding and serving difficult customers.
Authors, Artists and Contributors
Author / Artists
Notes
General note
Distributed by Mind Resources Pty. Ltd.
"Mind resource: learning solutions driving results" -- Container.
Title of both manuals: The difficult guest : understanding and serving difficult customers.
System details note
DVD.
Contextual Information
Date Copyright
c1996.
Identifiers
Primary Identifiers
Call Numbers
VC230
Record Identifier
74VK3rZz4NjA
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VK3rZz4NjA
Other Identifiers
MMS ID
991023801709702626
