The concise guide to telephone tactics [electronic resource] / Graham Roberts-Phelps.
The concise guide to telephone tactics [electronic resource] / Graham Roberts-Phelps.
The concise guide to telephone tactics [electronic resource] / Graham Roberts-Phelps.
About this item
Full title
Author / Creator
Publisher
London : Thorogood, c2004.
Alternative title
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
1 online resource (210 p.)
Content type
text
Media type
computer
Carrier type
online resource
Contents
About the author; Look out for these!; Contents; PART ONE TELEPHONE TACTICS FOR CUSTOMER SATISFACTION; PART TWO GAINING APPOINTMENTS BY TELEPHONE; PART THREE ACHIEVING BETTER SALES RESULTS ON THE TELEPHONE
Publication information
Publisher
London : Thorogood, c2004.
Place of Publication
England
Date Published
c2004.
Subjects
More information
Scope and Contents
Summary
This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation.
Alternative Titles
Full title
The concise guide to telephone tactics [electronic resource] / Graham Roberts-Phelps.
Variant title
BOOK
Authors, Artists and Contributors
Author / Creator
Notes
General note
Description based upon print version of record.
Language note
English
Contextual Information
Date Copyright
c2004.
Identifiers
Primary Identifiers
Record Identifier
74VK3yZMEDXl
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VK3yZMEDXl
Other Identifiers
ISBN
1-85418-509-8
1-280-23338-9
1-4237-2130-6
DDC
651.73
MMS ID
991023910527102626
