Cases in total quality management / John S. Oakland and Leslie J. Porter.
Cases in total quality management / John S. Oakland and Leslie J. Porter.
Cases in total quality management / John S. Oakland and Leslie J. Porter.
About this item
Full title
Author / Creator
Publisher
Oxford ; Boston : Butterworth-Heinemann, 1994.
Date
1994.
Call Numbers
T0362878
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xxii, 271 p. : ill. ; 25 cm.
Contents
Pt. 1. The Foundations for TQM -- Pt. 2. The Role of Quality Systems -- Pt. 3. The Role of Tools and the Improvement Cycle -- Pt. 4. The Organizational, Communication and Teamwork Requirements -- Pt. 5. TQM - Its Implementation and Integration into Strategy.
Publication information
Publisher
Oxford ; Boston : Butterworth-Heinemann, 1994.
Place of Publication
England
Date Published
1994.
Subjects
More information
Scope and Contents
Summary
Written to accompany the best-selling title, Total Quality Management, this book of cases draws together a variety of international examples from a diversity of areas. The cases are of particular value and interest as they are not taken from the usual stable of known TQM companies. A great deal of useful learning can be derived from reading about t...
Alternative Titles
Full title
Cases in total quality management / John S. Oakland and Leslie J. Porter.
Notes
General note
Includes bibliographical references and index.
State Reference Library copy: transferred from 658.562/125.
Identifiers
Primary Identifiers
Call Numbers
T0362878
Record Identifier
74VK6vLL6pJy
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VK6vLL6pJy
Other Identifiers
ISBN
0750615656
9780750615655
DDC
658.562
MMS ID
991020844279702626
