The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton.
The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton.
The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton.
About this item
Full title
Author / Creator
Publisher
Boston, Mass. : Harvard Business School Press, c1996.
Call Numbers
N658.4012/223
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xi, 322 p. : ill. ; 24 cm.
Contents
Ch. 1. Measurement and management in the information age -- Ch. 2. Why does business need a balanced scorecard? -- Part One: Measuring business strategy -- Ch. 3. Financial perspective -- Ch. 4. Customer perspective -- Ch. 5. Internal-business-process perspective -- Ch. 6. Learning and growth perspe...
Publication information
Publisher
Boston, Mass. : Harvard Business School Press, c1996.
Place of Publication
Massachusetts
Date Published
c1996.
Subjects
More information
Scope and Contents
Summary
"Here is the book - by the recognized architects of the Balanced Scorecard - that shows how managers can use this revolutionary tool to mobilize their people to fulfill the company's mission. More than just a measurement system, the Balanced Scorecard is a management system that can channel the energies, abilities, and specific knowledge held by pe...
Alternative Titles
Full title
The balanced scorecard : translating strategy into action / Robert S. Kaplan, David P. Norton.
Portion of title
Translating strategy into action.
Authors, Artists and Contributors
Author / Creator
Author / Artists
Notes
General note
Includes bibliographical references and index.
Contextual Information
Date Copyright
c1996.
Identifiers
Primary Identifiers
Call Numbers
N658.4012/223
Record Identifier
74VK7BabylBO
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VK7BabylBO
Other Identifiers
ISBN
0875846513
9780875846514
DDC
658.4/012
MMS ID
991022963009702626
