Small business success through TQM : practical methods to improve your organization's performance /...
Small business success through TQM : practical methods to improve your organization's performance /...
Small business success through TQM : practical methods to improve your organization's performance / Terry Ehresman.
About this item
Full title
Author / Creator
Publisher
Milwaukee, Wis. : ASQC Quality Press, c1995.
Alternative title
Call Numbers
TQ072962
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xxvii, 255 p. : ill. ; 28 cm.
Contents
Ch. 1. Introduction to Total Quality Management -- Ch. 2. The Continuous Process Improvement Cycle -- Ch. 3. Understand Customer Requirements -- Ch. 4. Develop Team Plans -- Ch. 5. Define Processes -- Ch. 6. Provide Supplier Feedback -- Ch. 7. Document Processes -- Ch. 8. Improve Processes -- Ch. 9....
Publication information
Publisher
Milwaukee, Wis. : ASQC Quality Press, c1995.
Analytical title
Small business success through total quality management.
Place of Publication
Wisconsin
Date Published
c1995.
Subjects
More information
Scope and Contents
Summary
Many small businesses sold on the benefits of total quality management (TQM) do not know how to proceed with its implementation. This book tells you how. Small Business Success Through TQM is a practical reference guide that offers an easy-to-follow approach for any business - service or manufacturing - to implement TQM. When implemented correctly,...
Alternative Titles
Full title
Small business success through TQM : practical methods to improve your organization's performance / Terry Ehresman.
Variant title
Small business success through total quality management.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Includes bibliographical references (p. 245) and index.
State Reference Library copy: transferred from 658.562/57.
Contextual Information
Date Copyright
c1995.
Identifiers
Primary Identifiers
Call Numbers
TQ072962
Record Identifier
74VK7PxpEQNZ
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VK7PxpEQNZ
Other Identifiers
ISBN
0873893093 (alk. paper)
9780873893091 (alk. paper)
DDC
658.562
MMS ID
991022719479702626
