It comes with the territory : handling problem situations in libraries / Anne M. Turner ; with a for...
It comes with the territory : handling problem situations in libraries / Anne M. Turner ; with a for...
It comes with the territory : handling problem situations in libraries / Anne M. Turner ; with a foreword by Gordon Conable.
About this item
Full title
Author / Creator
Publisher
Jefferson, N.C. : McFarland & Co., 2004.
Date
2004.
Call Numbers
N025.5/47
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
p. cm.
Contents
Foreword to the second edition / Gordon Conable -- 1. Making behavior rules -- 2. Street people, the mentally disabled, substance abusers, and other symbols of our times -- 3. Dealing with angry people -- 4. The nasty behaviors : sexual deviancy, parental child abuse, and sexual harassment -- 5. "It...
Publication information
Publisher
Jefferson, N.C. : McFarland & Co., 2004.
Edition
Rev. ed.
Place of Publication
North Carolina
Date Published
2004.
Subjects
More information
Scope and Contents
Summary
"From the perspective of a working director, this updated and revised edition is a commonsense guide to setting fair and appropriate behaviour rules and training staff in how to implement them evenhandedly and with reasonably good humor. Issues surrounding street people, the mentally ill, and substance abusers, sexual deviancy and parental child ab...
Alternative Titles
Full title
It comes with the territory : handling problem situations in libraries / Anne M. Turner ; with a foreword by Gordon Conable.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Includes bibliographical references and index.
Contextual Information
Other version (online)
Identifiers
Primary Identifiers
Call Numbers
N025.5/47
Record Identifier
74VKDzJNQRLd
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKDzJNQRLd
Other Identifiers
ISBN
0786418877 (alk. paper)
9780786418879 (softcover : alk. paper)
0786418877 (softcover : alk. paper)
9780786418879 (pbk.) :
0786418877 (pbk.) :
9780786418879 (alk. paper)
DDC
025.5
MMS ID
991018970859702626
