Communicate with confidence! : how to say it right the first time and every time / Dianna Booher.
Communicate with confidence! : how to say it right the first time and every time / Dianna Booher.
About this item
Full title
Author / Creator
Publisher
New York : McGraw-Hill, c1994.
Call Numbers
N651.73/11
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xv, 413 p. ; 24 cm.
Contents
1. Establishing a Track Record for Truth -- 2. Conversing One on One -- 3. Making Small Talk a Big Deal -- 4. Winning People Over to Your Way of Thinking: Being Persuasive -- 5. Holding Your Own in Meetings, but Working As a Team -- 6. Listening Until You Really Hear -- 7. Asking the Right Questions...
18. Responding to Insults, Boasting, Insensitivity, Gossip, and Other Goofs Hurled at You -- 19. Praising (and Accepting Praise) So Your Comments Carry Weight -- 20. Giving Instructions So Nobody Feels Like a Fool -- 21. Minimizing Cross Talk Between Men and Women -- 22. Crossing the Cultural Gulf -...
Publication information
Publisher
New York : McGraw-Hill, c1994.
Place of Publication
New York (State)
Date Published
c1994.
Subjects
More information
Alternative Titles
Full title
Communicate with confidence! : how to say it right the first time and every time / Dianna Booher.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Includes bibliographical references (p. 401-412).
Contextual Information
Date Copyright
c1994.
Related resource (online)
Other version (online)
Identifiers
Primary Identifiers
Call Numbers
N651.73/11
Record Identifier
74VKJeZxGq4Z
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKJeZxGq4Z
Other Identifiers
ISBN
0070064555 (hc : acid-free paper) :
007006606X (pbk. : acid-free paper) :
9780070064553 (hc : acid-free paper) :
DDC
651.73
MMS ID
991022336019702626