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Managerial competence within the hospitality and tourism service industries : global cultural contex...

Managerial competence within the hospitality and touris...

Managerial competence within the hospitality and tourism service industries : global cultural contex...

https://devfeature-collection.sl.nsw.gov.au/record/74VKKLDDweOl

Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.

About this item

Full title

Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.

Author / Creator

Publisher

London ; New York : Routledge, 2006.

Date

2006.

Call Numbers

N647.94068/48

Record Identifier

74VKKLDDweOl

MMS ID

991021871639702626

Language

English

Formats

Physical Description

Physical content

xiii, 266 p. : ill. ; 24 cm.

Contents

1. Intercultural communication competence and managerial functions within the Australian hospitality and tourism service industries -- 2. Communication, culture and managerial functions -- 3. Theoretical perspectives on intercultural communication -- 4. Profile of the Australian hospitality and tour...

Publication information

Publisher

London ; New York : Routledge, 2006.

Edition

1st ed.

Place of Publication

England

Date Published

2006.

More information

Scope and Contents

Summary

"This timely book examines cross-cultural managerial communication competence and its application within the service industry. Focusing particularly on the hospitality and tourism industry, John Saee examines the cross-cultural implications of competence across all managerial functions: planning, workplace communication, recruitment/promotion, indu...

Alternative Titles

Full title

Managerial competence within the hospitality and tourism service industries : global cultural contextual analysis / John Saee.

Authors, Artists and Contributors

Author / Creator

Notes

General note

Routledge advances in management and business studies ; 31.

Includes bibliographical references (p. [222]-258) and index.

Contextual Information

Other version (online)

Identifiers

Primary Identifiers

Call Numbers

N647.94068/48

Record Identifier

74VKKLDDweOl

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKKLDDweOl

Other Identifiers

ISBN

0415385962 (hbk)

9780415385961 (hbk)

DDC

647.94068

MMS ID

991021871639702626

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