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Close to the customer : your perceptions of customer service.

Close to the customer : your perceptions of customer service.

https://devfeature-collection.sl.nsw.gov.au/record/74VKM6WwMVQd

Close to the customer : your perceptions of customer service.

About this item

Full title

Close to the customer : your perceptions of customer service.

Publisher

[Sydney : Westpac Banking Corporation], 1989.

Date

1989.

Call Numbers

Q332.170994/3

Record Identifier

74VKM6WwMVQd

MMS ID

991021149629702626

Language

English

Formats

Physical Description

Physical content

4 v. ; 30 cm.

Contents

[V. 1] Survey designed for staff who come into regular contact with customers --[V. 2] Survey designed for managers and supervisors who have direct responsibility for the work performance of staff who come into regular contact with customers --[V. 3] Survey is designed for managers and supervisors w...

Publication information

Publisher

[Sydney : Westpac Banking Corporation], 1989.

Place of Publication

New South Wales

Date Published

1989.

More information

Alternative Titles

Full title

Close to the customer : your perceptions of customer service.

Authors, Artists and Contributors
Notes

General note

Cover title.

Questionnaire.

Mitchell Library copy : accompanied by covering letter from Frank J. Conroy, Chief General Manager, Retail Financial Services, Wesptac Banking Corporation.

Identifiers

Primary Identifiers

Call Numbers

Q332.170994/3

Record Identifier

74VKM6WwMVQd

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKM6WwMVQd

Other Identifiers

DDC

332.170994

MMS ID

991021149629702626

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