Performance review and quality in social care / editors, Anne Connor and Stewart Black.
Performance review and quality in social care / editors, Anne Connor and Stewart Black.
About this item
Full title
Publisher
London ; Bristol, Pa. : Jessica Kingsley Publishers, 1994.
Date
1994.
Call Numbers
N361.3068/5
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
262 p. : ill. ; 22 cm.
Contents
1. Introduction / Anne Connor and Stewart Black -- 2. Performance Review and the Managerial Revolution / Mary Henkel -- 3. Performance Review Through Inspection and Monitoring by Central Government / Stephen Mitchell and Frank Tolan -- 4. Staff Appraisal and Clinical Audit in the National Health Ser...
14. Performance and Quality in Public Services / Anna Coote -- 15. Reflections on the Politics of Quality / Ann James -- 16. What Does The Citizen's Charter Mean? / Stewart Black -- 17. Getting and Using User Views for Performance Review / Anne Connor and Stewart Black -- 18. Conclusions / Anne Conn...
Publication information
Publisher
London ; Bristol, Pa. : Jessica Kingsley Publishers, 1994.
Place of Publication
England
Date Published
1994.
Subjects
More information
Alternative Titles
Full title
Performance review and quality in social care / editors, Anne Connor and Stewart Black.
Authors, Artists and Contributors
Author / Artists
Notes
General note
Research highlights in social work ; 20.
Includes bibliographical references.
Identifiers
Primary Identifiers
Call Numbers
N361.3068/5
Record Identifier
74VKMDNr3zpb
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKMDNr3zpb
Other Identifiers
ISBN
1853020176
9781853020179
DDC
361.320683
MMS ID
991021106669702626