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Performance review and quality in social care / editors, Anne Connor and Stewart Black.

Performance review and quality in social care / editors...

Performance review and quality in social care / editors, Anne Connor and Stewart Black.

https://devfeature-collection.sl.nsw.gov.au/record/74VKMDNr3zpb

Performance review and quality in social care / editors, Anne Connor and Stewart Black.

About this item

Full title

Performance review and quality in social care / editors, Anne Connor and Stewart Black.

Publisher

London ; Bristol, Pa. : Jessica Kingsley Publishers, 1994.

Date

1994.

Call Numbers

N361.3068/5

Record Identifier

74VKMDNr3zpb

MMS ID

991021106669702626

Language

English

Formats

Physical Description

Physical content

262 p. : ill. ; 22 cm.

Contents

1. Introduction / Anne Connor and Stewart Black -- 2. Performance Review and the Managerial Revolution / Mary Henkel -- 3. Performance Review Through Inspection and Monitoring by Central Government / Stephen Mitchell and Frank Tolan -- 4. Staff Appraisal and Clinical Audit in the National Health Ser...

14. Performance and Quality in Public Services / Anna Coote -- 15. Reflections on the Politics of Quality / Ann James -- 16. What Does The Citizen's Charter Mean? / Stewart Black -- 17. Getting and Using User Views for Performance Review / Anne Connor and Stewart Black -- 18. Conclusions / Anne Conn...

Publication information

Publisher

London ; Bristol, Pa. : Jessica Kingsley Publishers, 1994.

Place of Publication

England

Date Published

1994.

More information

Alternative Titles

Full title

Performance review and quality in social care / editors, Anne Connor and Stewart Black.

Authors, Artists and Contributors
Notes

General note

Research highlights in social work ; 20.

Includes bibliographical references.

Identifiers

Primary Identifiers

Call Numbers

N361.3068/5

Record Identifier

74VKMDNr3zpb

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKMDNr3zpb

Other Identifiers

ISBN

1853020176

9781853020179

DDC

361.320683

MMS ID

991021106669702626

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