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Review of water performance report indicators : water customer research : a report submitted to the...

Review of water performance report indicators : water customer research : a report submitted to the...

https://devfeature-collection.sl.nsw.gov.au/record/74VKMEVr0j5O

Review of water performance report indicators : water customer research : a report submitted to the Essential Services Commission / by Halls & Partner Open Mind.

About this item

Full title

Review of water performance report indicators : water customer research : a report submitted to the Essential Services Commission / by Halls & Partner Open Mind.

Publisher

[Australia] Halls & Partner Open Mind, [2012].

Record Identifier

74VKMEVr0j5O

MMS ID

991021257569702626

Language

English

Formats

Physical Description

Physical content

1 online resource (i, 17 pages).

Content type

text

Media type

computer

Carrier type

online resource

Publication information

Publisher

[Australia] Halls & Partner Open Mind, [2012].

Date Published

[2012].

More information

Scope and Contents

Summary

Qualitative research with Victorian water customers was undertaken on behalf of the Essential Services Commission (Commission). The objectives of the research were to explore customer perceptions of and ideas regarding water business performance indicators, and to understand how best to communicate reporting of such measures to customers. Six discu...

Alternative Titles

Full title

Review of water performance report indicators : water customer research : a report submitted to the Essential Services Commission / by Halls & Partner Open Mind.

Authors, Artists and Contributors
Notes

General note

Title from PDF cover.

"23rd May, 2012".

System details note

Mode of access: Available online.

Contextual Information

Other version (online)

Identifiers

Primary Identifiers

Record Identifier

74VKMEVr0j5O

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKMEVr0j5O

Other Identifiers

MMS ID

991021257569702626

How to access this item