Call centers and the global division of labor : a political economy of post-industrial employment an...
Call centers and the global division of labor : a political economy of post-industrial employment an...
Call centers and the global division of labor : a political economy of post-industrial employment and union organizing / Andrew J.R. Stevens.
About this item
Full title
Author / Creator
Publisher
New York : Routledge, Taylor & Francis Group, 2014.
Call Numbers
G 2015/1709
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xiv, 220 pages ; 24 cm.
Content type
text
Media type
unmediated
Carrier type
volume
Publication information
Publisher
New York : Routledge, Taylor & Francis Group, 2014.
Place of Publication
New York (State)
Date Published
2014.
Subjects
More information
Scope and Contents
Summary
"Call centers have come in the last three decades to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continue...
Alternative Titles
Full title
Call centers and the global division of labor : a political economy of post-industrial employment and union organizing / Andrew J.R. Stevens.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Routledge advances in sociology ; 120.
Includes bibliographical references (pages 181-206) and index.
Identifiers
Primary Identifiers
Call Numbers
G 2015/1709
Record Identifier
74VKO5pj66yM
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKO5pj66yM
Other Identifiers
ISBN
0415659132 (hardback)
9780415659130 (hardback)
DDC
381
MMS ID
991022670119702626
