Total improvement management : the next generation in performance improvement / H. James Harrington...
Total improvement management : the next generation in performance improvement / H. James Harrington...
Total improvement management : the next generation in performance improvement / H. James Harrington with James S. Harrington.
About this item
Full title
Author / Creator
Publisher
New York : McGraw-Hill, c1995.
Call Numbers
N658/366
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xviii, 488 p. : ill. ; 25 cm.
Contents
1. Top Management Leadership: The People Who Need to Change First -- 2. Business Planning Process: Aligning the Organization and the People -- 3. Environmental Change Plans: Best Practices for Improvement Planning and Implementation -- 4. External Customer Focus: Best Practices for Outstanding Custo...
15. Rewards and Recognition: Rewarding Desired Behavior.
1. Top Management Leadership: The People Who Need to Change First -- 2. Business Planning Process: Aligning the Organization and the People -- 3. Environmental Change Plans: Best Practices for Improvement Planning and Implementation -- 4. External Customer Focus: Best Practices for Outstanding Custo...
Publication information
Publisher
New York : McGraw-Hill, c1995.
Place of Publication
New York (State)
Date Published
c1995.
Subjects
More information
Scope and Contents
Summary
In today's hypercompetitive global marketplace, middle and senior managers in any organization recognize that fundamental changes aimed at improved performance are essential for survival. Certainly there's no shortage of methodologies aimed at achieving this - TQM, TPM, etc. The problem is deciding what's right for your business, especially when ma...
Alternative Titles
Full title
Total improvement management : the next generation in performance improvement / H. James Harrington with James S. Harrington.
Authors, Artists and Contributors
Author / Creator
Author / Artists
Notes
General note
Includes bibliographical references and index.
Identifiers
Primary Identifiers
Call Numbers
N658/366
Record Identifier
74VKOQ5XMQWd
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKOQ5XMQWd
Other Identifiers
ISBN
0070267707
9780070267701
DDC
658
MMS ID
991022603939702626
