Utilizing and managing commerce and services online / Mehdi Khosrow-Pour, [editor].
Utilizing and managing commerce and services online / Mehdi Khosrow-Pour, [editor].
Utilizing and managing commerce and services online / Mehdi Khosrow-Pour, [editor].
About this item
Full title
Publisher
Hershey, PA : Cybertech Publishing, c2007.
Call Numbers
N658.72/64
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xii, 351 p. : ill. ; 26 cm.
Contents
Managing online customer service operations / David Barnes -- Firm value effects of web site redesign / Raquel Benbunan-Fich, Eliezer M. Fich -- Jurisdiction in B2C e-commerce dispute within European Union / Ong Ching Eang -- Failures of B2C retailing : a services industry view / Anil M. Pandya, Nik...
Publication information
Publisher
Hershey, PA : Cybertech Publishing, c2007.
Place of Publication
Pennsylvania
Date Published
c2007.
Subjects
More information
Scope and Contents
Summary
"This book provides comprehensive coverage and understanding of the social, cultural, organizational, and cognitive impacts of e-commerce technologies and advances in organizations around the world. E-commerce strategic management, leadership, organizational behavior, development, and employee ethical issues are only a few of the challenges present...
Alternative Titles
Full title
Utilizing and managing commerce and services online / Mehdi Khosrow-Pour, [editor].
Authors, Artists and Contributors
Author / Artists
Notes
General note
Advances in electronic commerce series.
Includes bibliographical references and index.
Identifiers
Primary Identifiers
Call Numbers
N658.72/64
Record Identifier
74VKOzNZqEEZ
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKOzNZqEEZ
Other Identifiers
ISBN
9781591409342 (ebook)
1591409322 (hardcover)
9781591409328 (hardcover)
1591409330 (softcover)
9781591409335 (softcover)
1591409349 (ebook)
DDC
658.872
MMS ID
991022485289702626
