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Centrelink's customer feedback systems : summary report / the Auditor-General.

Centrelink's customer feedback systems : summary report...

Centrelink's customer feedback systems : summary report / the Auditor-General.

https://devfeature-collection.sl.nsw.gov.au/record/74VKP0eNyNEZ

Centrelink's customer feedback systems : summary report / the Auditor-General.

About this item

Full title

Centrelink's customer feedback systems : summary report / the Auditor-General.

Publisher

Canberra : Australian National Audit Office, 2005.

Date

2005.

Call Numbers

N354.94007/ 5

Record Identifier

74VKP0eNyNEZ

MMS ID

991019759159702626

Language

English

Formats

Physical Description

Physical content

92 p. ; 25 cm.

Publication information

Publisher

Canberra : Australian National Audit Office, 2005.

Place of Publication

Australian Capital Territory

Date Published

2005.

More information

Scope and Contents

Summary

Summary report covering: Audit report no. 32 2004-05, Centrelink's customer charter and community consultation program: Audit report no. 33 2004-05, Centrelink's customer satisfaction survey: Audit report no. 34 2004-05, Centrelink's complaints handling system: Audit report no. 35 2004-05, Centrelink's review and appeals system: Audit report no. 36...

Alternative Titles

Full title

Centrelink's customer feedback systems : summary report / the Auditor-General.

Authors, Artists and Contributors

Author / Artists

Notes

General note

The Auditor-General audit report, 1036-7632 ; no. 31, 2004-2005.

Performance audit / Australian National Audit Office.

"Audit team: "Kerri Bradford, Natalie Whiteley, James Koulouris, Fran Holbert"--P. 4.

Includes index.

Additional physical form availability note

Also available online via the World Wide Web.

Identifiers

Primary Identifiers

Call Numbers

N354.94007/ 5

Record Identifier

74VKP0eNyNEZ

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKP0eNyNEZ

Other Identifiers

ISBN

0642808287

9780642808288

MMS ID

991019759159702626

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