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Centrelink's complaints handling system / the Auditor-General.

Centrelink's complaints handling system / the Auditor-G...

Centrelink's complaints handling system / the Auditor-General.

https://devfeature-collection.sl.nsw.gov.au/record/74VKP0lO6l8Z

Centrelink's complaints handling system / the Auditor-General.

About this item

Full title

Centrelink's complaints handling system / the Auditor-General.

Publisher

Canberra : Australian National Audit Office, 2005.

Date

2005.

Call Numbers

N354.94007/ 5

Record Identifier

74VKP0lO6l8Z

MMS ID

991019759269702626

Language

English

Formats

Physical Description

Physical content

88 p. ; 25 cm.

Publication information

Publisher

Canberra : Australian National Audit Office, 2005.

Place of Publication

Australian Capital Territory

Date Published

2005.

More information

Scope and Contents

Summary

This report on Centrelink's Customer Charter and Community Consultation program is one in a series of reports that examine Centrelinks's customer feedback systems. The other reports in the series cover Centrelink's: Customer Charter and community consultation program; customer satisfaction surveys; review and appeals system; and Value Creation prog...

Alternative Titles

Full title

Centrelink's complaints handling system / the Auditor-General.

Authors, Artists and Contributors

Author / Artists

Notes

General note

The Auditor-General audit report, 1036-7632 ; no. 34, 2004-2005.

Performance audit / Australian National Audit Office.

"Audit team: "Kerri Bradford, Natalie Whiteley, James Koulouris, Fran Holbert"--P. 4.

Includes index.

Additional physical form availability note

Also available online via the World Wide Web.

Identifiers

Primary Identifiers

Call Numbers

N354.94007/ 5

Record Identifier

74VKP0lO6l8Z

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKP0lO6l8Z

Other Identifiers

ISBN

0642808317

9780642808318

MMS ID

991019759269702626

How to access this item

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