On apology / Aaron Lazare.
On apology / Aaron Lazare.
About this item
Full title
Author / Creator
Publisher
New York ; Oxford : Oxford University Press, 2004.
Date
2004.
Call Numbers
N155.92/16
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
xi, 306 p. ; 19 cm.
Contents
1. The growing importance of apologies -- 2. The paradox of apologies -- 3. How apologies heal -- 4. Acknowledging the offense -- 5. Remorse, explanations, and reparation -- 6. Why people apologize -- 7. Why people do not apologize -- 8. The timing of apologies -- 9. Delayed apologies -- 10. Negotia...
Publication information
Publisher
New York ; Oxford : Oxford University Press, 2004.
Place of Publication
England
Date Published
2004.
Subjects
More information
Scope and Contents
Summary
"One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. In On Apology, Aaron Lazare offers an analysis of this vital interaction, illuminating an often hidden corner of the...
Alternative Titles
Full title
On apology / Aaron Lazare.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Includes bibliographical references (p. [287]-290) and index.
Identifiers
Primary Identifiers
Call Numbers
N155.92/16
Record Identifier
74VKP4KrMQAl
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKP4KrMQAl
Other Identifiers
ISBN
0195173430 :
9780195173437 :
DDC
155.92
MMS ID
991019747099702626
