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The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing c...

The librarian's guide to homelessness : an empathy-driv...

The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing c...

https://devfeature-collection.sl.nsw.gov.au/record/74VKVAx4Rvgg

The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd.

About this item

Full title

The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd.

Author / Creator

Publisher

Chicago : ALA Editions, 2018.

Call Numbers

G 2018/4520

Record Identifier

74VKVAx4Rvgg

MMS ID

991024178118002626

Language

English

Physical Description

Physical content

xv, 248 pages : illustrations ; 26 cm

Content type

text

Media type

unmediated

Carrier type

volume

Contents

Part 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy : the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: You...

Publication information

Publisher

Chicago : ALA Editions, 2018.

Date Published

2018.

More information

Scope and Contents

Summary

"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"-- Provided by publisher.

Alternative Titles

Full title

The librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / Ryan Dowd.

Authors, Artists and Contributors

Author / Creator

Notes

General note

Includes bibliographical references and index.

Language note

Text in English.

Contextual Information

Date Copyright

©2018

Identifiers

Primary Identifiers

Call Numbers

G 2018/4520

Record Identifier

74VKVAx4Rvgg

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKVAx4Rvgg

Other Identifiers

ISBN

9780838916261

DDC

025.5086942

MMS ID

991024178118002626

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