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Providing information and services using the internet guideline [electronic resource] / Office of In...

Providing information and services using the internet guideline [electronic resource] / Office of In...

https://devfeature-collection.sl.nsw.gov.au/record/74VKVoJywNBO

Providing information and services using the internet guideline [electronic resource] / Office of Information Technology.

About this item

Full title

Providing information and services using the internet guideline [electronic resource] / Office of Information Technology.

Publisher

Sydney, N.S.W. : Office of Information Technology, 2003.

Date

2003.

Record Identifier

74VKVoJywNBO

MMS ID

991024166415202626

Language

English

Formats

Publication information

Publisher

Sydney, N.S.W. : Office of Information Technology, 2003.

Edition

Version 3.2.

Place of Publication

New South Wales

Date Published

2003.

More information

Scope and Contents

Summary

"The focus of this Guideline is using the Internet to deliver information and services, but this may also involve access to other electronic delivery channels, such as: Intranet, where it is shared by two or more separate agencies; Interactive voice recognition (IVR); Call centres; Digital" -- p. 2.

Alternative Titles

Full title

Providing information and services using the internet guideline [electronic resource] / Office of Information Technology.

Authors, Artists and Contributors
Notes

General note

Guidelines / New South Wales. Office of Information Technology

Title from title screen (viewed on July 21, 2003).

"February 2003"

System details note

System requirements: Acrobat Reader to view/print PDF files.

Mode of access: World Wide Web. Available at: http://www.oit.nsw.gov.au/pdf/4.4.22.Providing.pdf.

Contextual Information

Other version (online)

Identifiers

Primary Identifiers

Record Identifier

74VKVoJywNBO

Permalink

https://devfeature-collection.sl.nsw.gov.au/record/74VKVoJywNBO

Other Identifiers

MMS ID

991024166415202626

How to access this item