Calming upset customers / Rebecca L. Morgan.
Calming upset customers / Rebecca L. Morgan.
About this item
Full title
Author / Creator
Publisher
Los Altos, Calif. : Crisp Publications, c1989.
Alternative title
Call Numbers
T0363125
Record Identifier
MMS ID
Language
English
Formats
Physical Description
Physical content
iii, 65 p. : ill. ; 26 cm.
Publication information
Publisher
Los Altos, Calif. : Crisp Publications, c1989.
Series
Place of Publication
California
Date Published
c1989.
Subjects
More information
Alternative Titles
Full title
Calming upset customers / Rebecca L. Morgan.
Authors, Artists and Contributors
Author / Creator
Notes
General note
Fifty-minute series.
Cover title: Calming upset customers : staying effective during unpleasant situations.
Series statement from publisher's listing.
State Reference Library copy: transferred from 658.812/46.
Contextual Information
Date Copyright
c1989.
Identifiers
Primary Identifiers
Call Numbers
T0363125
Record Identifier
74VKZ07bEP6d
Permalink
https://devfeature-collection.sl.nsw.gov.au/record/74VKZ07bEP6d
Other Identifiers
ISBN
0931961653
9780931961656
DDC
658.812
MMS ID
991018797059702626
